Effective Date: 10 October 2024
Thank you for visiting ScoreLine (“we,” “us,” or “our”). We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, retain, and protect your data when you access our website, https://scoreline.co.za/ (the “Site”). By using our Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Personal Information
Personal information refers to any data that can be used to identify you. This includes, but is not limited to:
- Name, email address, phone number, or other contact details.
- Demographic details such as age, gender, and interests.
- Information you provide when participating in surveys, subscribing to newsletters, entering competitions, or contacting us through our Site.
1.2 Non-Personal Information
Non-personal information includes data that cannot identify you individually:
- Browser type, device type, operating system, and version.
- IP address, location data, and referral URL.
- Information collected via cookies and similar technologies to track browsing habits and preferences.
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our Site and related services.
- Personalization: To tailor content, advertisements, and other information based on your interests.
- Communication: To send you newsletters, marketing communications, updates, or alerts related to your preferences or activities.
- Analytics and Research: To analyse how users interact with our Site, monitor performance, and identify trends.
- Legal Compliance and Security: To comply with legal obligations, enforce our policies, and protect the rights, safety, or property of ScoreLine, our users, or others.
3. Cookies and Similar Technologies
Cookies and similar tracking technologies are used on our Site to collect and store data that enhance your browsing experience. These technologies may include:
- Session Cookies: Temporary cookies that remain on your device until you close your browser.
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
- Analytics Cookies: To understand how you interact with the Site, track performance, and improve user experience.
You have the option to accept or refuse cookies through your browser settings. However, disabling cookies may affect your ability to use certain features on our Site.
4. Third-Party Services and Integrations
We may collaborate with third-party service providers, such as advertising networks, social media platforms, and analytics tools. These third parties may collect information about your online activities across different websites and services. We do not control their data collection practices and encourage you to review their respective privacy policies.
- Google Analytics: We use Google Analytics to monitor site traffic and usage patterns.
- Advertising Networks: To deliver targeted advertisements based on your browsing behaviour.
- Google AdSense: We use Google AdSense to display advertisements. Google, as a third-party vendor, uses cookies (including the DoubleClick cookie) to serve ads based on your prior visits to this and other websites. You may opt out of personalised advertising by visiting Google Ads Settings, or opt out of third-party vendor cookies at aboutads.info.
5. Data Sharing and Disclosure
We value your privacy and do not sell your personal information. However, we may share your data under specific circumstances:
- With Service Providers: Third-party vendors who assist in the operation of our Site, processing payments, or providing customer support.
- For Legal Obligations: To comply with laws, regulations, court orders, or legal processes.
- For Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
- With Your Consent: In other cases, we will obtain your explicit consent before sharing your information.
6. Retention of Your Personal Data
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:
- Business Needs: Data will be kept for as long as it is necessary to provide you with our services or for legitimate business purposes, such as maintaining site security or managing accounts.
- Legal Requirements: We may retain certain information to comply with legal obligations, such as record-keeping and reporting duties, or to enforce our agreements and policies.
- Consent-Based Retention: For data collected based on your consent, we will retain it until you withdraw consent or request deletion.
Once your personal data is no longer needed for the specified purposes, we will securely delete or anonymize the data to ensure that it cannot be reconstructed or read.
7. Data Security and Protection
We implement a variety of security measures, including encryption, access controls, and data anonymization, to protect your personal information. However, please be aware that no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Request corrections or updates to your personal information.
- Right to Deletion: Request that we delete your personal information, subject to legal obligations.
- Right to Restrict Processing: Request that we limit the processing of your data under certain conditions.
- Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
- Right to Object: Object to the processing of your data for specific purposes, such as direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time for activities that rely on your consent.
To exercise these rights, please contact us using the information provided below.
9. Children’s Privacy
Our Site is not directed towards individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered information from a child, we will take immediate steps to delete such data.
10. International Data Transfers
If you are accessing our Site from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa, where our servers and central database are located. We take measures to ensure that your data is protected in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, technologies, or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
Email: hello@scoreline.co.za